Fiberlink Messenger Support
How Fiberlink Wired Internet Services uses Facebook Messenger to connect with customers.
Fiberlink Wired Internet Services uses the Meta Messenger Platform so customers can reach us directly through our official Facebook Page, Fiberlink Wired Internet Services. Customers message the Page, and Fiberlink responds through the same conversation.
What You Can Send Us
- Text messages
- Image attachments
- Payment receipt images
- Customer support inquiries
How a Message Reaches Us
Message flow: a customer sends a message through Facebook Messenger to the Fiberlink Page, which connects to the Meta Messenger Platform, which connects to Fiberlink's backend systems.
How to Test the Messenger Integration
For Meta App Review, and for anyone who wants to see how the integration works:
- Open the Fiberlink Facebook Page.
- Click Message to start a conversation.
- Send a text message — it is delivered to Fiberlink via the Meta Messenger Platform.
- Send an image to test image and payment-receipt intake.
This integration uses the Meta Messenger Platform and the pages_messaging permission to process messages that customers voluntarily send to the Fiberlink Facebook Page. The backend automation service that processes these messages is private and is not directly accessed by customers. Facebook Login is not used anywhere on this site or in this integration.